As a talent acquisitions specialist, Stephanie Chappell Disbrow focuses on hiring skilled employees. One of the most important skills for any job applicant to have, regardless of what industry they are in or what position they are applying for, is good customer service skills. Being able to provide high quality service with a pleasant demeanor can make or break your success in nearly any job.
Many new job applicants may be intimidated when dealing with customers or clients, especially if they have minimal experience interacting with many new people at once, or interacting with people in a professional setting. However, customer service skills are easy to learn with a bit of practice. The first step is to relax and be natural and friendly. Many people get uptight or nervous when dealing with customers, especially intimidating ones, but this only makes the situation more uncomfortable. It is also important to be courteous and polite. This does not necessarily mean you have to be overly formal, but there needs to be an awareness of the language you are using.
Most importantly, it is crucial for anyone dealing with customers and clients to put themselves in the customers’ shoes. Consider their needs and feelings, and use that to help you makes sales and provide good service to them. Having empathy and consideration is the key to charming customers and making sure they have a positive experience. Stephanie Chappell Disbrow loves to hire professionals who are skilled in dealing with all types of customers.
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| Stephanie Chappell Disbrow |
Many new job applicants may be intimidated when dealing with customers or clients, especially if they have minimal experience interacting with many new people at once, or interacting with people in a professional setting. However, customer service skills are easy to learn with a bit of practice. The first step is to relax and be natural and friendly. Many people get uptight or nervous when dealing with customers, especially intimidating ones, but this only makes the situation more uncomfortable. It is also important to be courteous and polite. This does not necessarily mean you have to be overly formal, but there needs to be an awareness of the language you are using.
Most importantly, it is crucial for anyone dealing with customers and clients to put themselves in the customers’ shoes. Consider their needs and feelings, and use that to help you makes sales and provide good service to them. Having empathy and consideration is the key to charming customers and making sure they have a positive experience. Stephanie Chappell Disbrow loves to hire professionals who are skilled in dealing with all types of customers.
